Shipping policy

All items are prepared with love upon shipping. Most items are shipped within 1 - 5 business days (Monday-Friday). All orders are shipped via USPS. You will received a shipping notification via email once your item (s) order has shipped.  Once your order has been shipped out your tracking information will be sent out to the email you provided upon check out.  Designs by DEI is NOT responsible for missing or stolen orders.  If the item was shipped to the correct address and was seen as delivered via tracking, it is your responsibility to contact the US Postal Service, and file a claim regarding your missing merchandise.

Our "Standard Shipping is USPS first class mail, if your package weighs over a pound or "Priority Shipping" is chosen at checkout, then we will send your packages this way.  

Our standard processing time (time it takes to get your order ready to ship out) is 1-3 business days (Monday-Friday) on all RTS (ready to ship) items. Processing time depends on the volume of orders received at the time.  Orders are not processed on weekends or holidays.  If you place an order on the weekend your order process will begin the next business day. 

Preorders will begin shipping 7-10 business days after the preorder close date.  Please do not combine RTS and Preorder items on the same order if you are needing them right away.  We do NOT split ship any orders, so your entire order will not ship until all items are finished and ready to go.